Disconnection Policy
- To play the R-Live Hold’em, a minimum internet speed of 20MBps is required, with 50MBps being recommended for optimal performance.
If disconnection occurs during a game, a bad connection icon is applied to the player’s position and the player’s hand is automatically folded and the player move to the game lobby.
- The R-Live is not responsible for any misplaced bets as a result of internet service disruptions and disconnectivity.
Players' in-game penalties for forced logouts, game quits, and player failure to connect are non-recoverable.
- Settlement of winning in absence
When you win a hold'em game, you can check the game result in the game history.